I present: Uber Testing. You book an Uber, it arrives and a friendly UX tester is sat there, waiting to share your ride across town. You didn’t have much to do anyway, except check emails on your phone. For the next 15 minutes, as your taxi coughs its way across London, you engage in delightful […]
Last week’s second best idea: Uber Testing Read More »
Kalymnos is an odd little island, thrusting jaggedly out of the Aegean a few miles north of Kos. While Kos is an understandably popular tourist destination, with over a million holidaymakers arriving at Kos airport each year, Kalymnos is a less obvious choice. There are no long sandy beaches, few obvious tourist destinations and a
Customer Service and the Art of the Smile Read More »
Kalymnos is an odd little island, thrusting jaggedly out of the Aegean a few miles north of Kos. While Kos is an understandably popular tourist destination, with over a million holidaymakers arriving at Kos airport each year, Kalymnos is a less obvious choice. There are no long sandy beaches, few obvious tourist destinations and a
Customer Service and the Art of the Smile Read More »
I’m occasionally asked how to get an executive board to buy into a change programme. Or how to convince a decision maker to buy into a new way of working that may challenge some comfortably accepted wisdoms. Or how to sell something technical to a non technical CEO, or founder, or owner. And the truth
Managing upwards is a pitch Read More »
This story originally started life as a Slack conversation between techies defending laziness as a lifestyle choice. It rings as true now as it did a couple of years ago… “Progress isn’t made by early risers. It’s made by lazy men trying to find easier ways to do something.” — Robert A. Heinlein 1) Lazy developers write
6 reasons that lazy developers are the best developers Read More »
Last year I was fortunate enough to be able to drive around Silverstone’s Grand Prix circuit and be taught, in my own scrabbling, dangling fashion, how to climb up sheer rock faces. While on the face of it driving a car around a ribbon of tarmac and hanging by your fingertips on a narrow ledge
Beginners and Experts — What business can learn from sports Read More »
What would you consider your main sport and highlights? Football. Highlight was undoubtedly been part of the coaching staff of Doncaster Rovers FC and playing in the League 1 Play off final at Wembley against Leeds Utd in May 2008. This was a game of huge importance under massive pressure. The consequences of winning/losing were
The Full Interviews – Jim Brearley Read More »
What would you consider your main sport and highlights? My main sport is Ironman triathlon racing. An Ironman includes a 2.4 miles swim, 112 mile bike ride and a 26.2 mile marathon. I love it because it requires 100% commitment in order to do well. In training, you need to balance three sports, family life,
The Full Interviews – Rob Gray Read More »
What would you consider your main sport and highlights? Motorsport has always been my sport. And always will be. My father raced (not Nigel), I had a go kart at the age of 4. My father’s still racing at the age of 55 – and doesn’t look like he’ll stop anytime soon. In fact we’re
The full interviews – Scott Mansell Read More »
I was privileged to be asked to present at the Information Age Security Leadership on the 12th March. Whilst I have a significant responsibility for security, I’m also conscious that when presenting to an audience who have chosen to attend a security event, I’m usually in the presence of far greater expertise than I can offer. As a
A little light reading from Security Leadership 2015 Read More »