Author name: Mark

If your process doesn’t change, you’re doing it wrong

Photo by Waldemar Brandt on Unsplash I’ve recently been reading Creativity, Inc, Ed Catmull’s description of the history of culture and processes at Pixar. Pixar’s journey, from a 3D rendering startup to its current place at the centre of the Disney empire has been influenced by luminaries like George Lucas and Steve Jobs, and more so […]

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The biggest Tech Trends of 2019 so far: what’s happening in big tech, startups, social and gaming

Each year, I pull together the biggest tech trends and events for the last year. Originally, this was a tribute to the amazing team that I worked with at Reed for their hard work over the year. Now, it’s tending towards an obsession. Part Mary Meeker, part Black Mirror and a sprinkle of Rude Tube,

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The organisational implications of using employee messaging for data science

Photo by Markus Spiske on Unsplash This article is a fairly technical take on the organisational challenges of using employee messaging like email, Slack, Microsoft Teams, Skype for Business, Facebook for Work etc. This article is aimed at CTOs, DPOs, People Analytics professionals and vendors, and discusses the operational and compliance challenges of corporate message analysis.

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Outsource or do it yourself — a guide to keeping work in-house (or not)

A not entirely serious flowchart of when to hire permanent staff Building your own team is part of the thrill and promise of being an entrepreneur, but it’s often the right decision to rely on talent from outside the business. Both outsourcing and scaling your own team have risks and benefits. In a previous article,

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When to build and when to buy; on the lure of building software

Photo by Nathan Aghelsefat Abatari on Unsplash So, you’re faced with the challenge of deciding between building your own software or buying something off the shelf. Your customers might need new features, your staff may need some help running a process specific to your business or investors might want to see the value of their investment

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The trouble with beautiful, stupid innovation — developing a Discovery culture to deliver products

This is the third article in my series on how to create a vision and a strategy, prioritise your work and create a roadmap for new and existing products. TLDR; The key is to move from high uncertainty to low uncertainty as quickly and cheaply as possible. There’s a sneaky problem with innovation: it always

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